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Trusted by 100,000+ Customers
All Your Questions, Answered
Everything you need to know before slipping into Pluffis.
How do I wash my Pluffis?
Pluffis are machine washable on a gentle cold cycle. Let them air dry and they’ll be fresh again in no time. For an even better result, you can use our laundry bag (available at checkout).
Can I wear them outside?
Yes. The water-resistant, non-slip sole is perfect for quick trips outdoors. Some of our customers even made them their go-to travel shoes for planes and trains.
Do they fit true to size?
Yes. Pluffis follow standard US sizing. They may feel snug at first, but the material quickly adjusts to your feet, giving you that custom, molded-to-you comfort. If in doubt, check theSizing Chart directly when selecting your variant.
How fast do you process orders?
All orders are processed and shipped within 24 business hours. You’ll get a tracking link as soon as your package leaves our warehouse.
Are they really durable?
Definitely. With reinforced stitching and tough, water-resistant soles, Pluffis are built for everyday comfort that lasts season after season.
Are they unisex?
Yes! Pluffis are completely unisex. And fun fact: we actually sell them mostly to men— proof that comfort knows no gender.
Are Pluffis sold elsewhere the same?
No. The original Pluffis are only available at pluffi.com. Any other platform is just selling poor-quality copies. Buying directly from us guarantees you get the real thing, built to last.
How can I contact you?
Our support team replies in less than 24h— whether through the contact form or directly by email at contact@pluffisupport.com.